What are 1300 Numbers and how can they help my business?

1300 Number Quick Facts

  • Used to receive incoming phone calls.
  • Use your existing phone number to ‘dial-out’.
  • Answer calls on your existing landlines and mobile phones.
  • Callers and businesses share call costs.
  • International answer points available for callers based in Australia.
  • Low start-up costs.

A 1300 number is the ideal marketing solution if you’re looking to enhance your business image and increase caller response. Whether you run a home-based business, or multi-national corporation, statistics show that when given the option of calling a regular phone number, a mobile number or 1300 number, consumers are much more likely to call a 1300 number.

Additional benefits include:

  • Fast and flexible management of customer enquiries.
  • Convenient central contact point for customers and prospects.
  • Cost-effective inbound marketing solution.
  • Enhance your brand image.

What is an Inbound 1300 number?

1300 Numbers are ‘virtual’ telephone numbers used to receive incoming phone calls – you cannot ‘dial-out’ and will continue to use existing phone numbers to dial external numbers.

The numbers are ‘virtual’ in that you can direct incoming calls to any landline or mobile phone number; ‘answer point’. The ability to change answer points provides the flexibility to manage incoming calls, and is ideal if you want to change how and where calls are answered. For example, you can change answer points based on the time of day, the location of staff, whether a number is busy and more.