1300 Number Menus to Forward Calls - IVR (Interactive Voice Response)
An IVR is also known as a Call Forwarding Menu system, Automated Reception or an Auto Attendant.
No matter how BIG ... or SMALL your business is, our integrated 1300 number/1800 number IVR system is designed to make you sound even MORE professional and can help you to promote your products and services.
Example.
- For sales ... press 1,
- For after-sales service ... press 2,
- For accounts department ... press 3.
- To speak to an operator ... press 4 (eg. Live Answering)
- For Product A ... press 1,
- For Product B ... press 2,
- For Product C ... press 3.
- To speak to an operator ... press 4 (eg. Live Answering)
We can integrate an IVR with your 1300 number or 1800 number.
When the caller selects and presses a number from the IVR menu, their call can be forwarded to the associated destination number such as ...
- different destination phone numbers within your business (if you have them) ...
eg. - different departments
- different offices
- different mobiles
- Live Answering Service/s
- Voice2Email
- To listen to your recorded voice announcements
- To leave a message
Destination numbers for each selected option can be different (if you actually have different numbers) or if you only have one phone number, all IVR numbers pressed can terminate at the same destination number - ie. the same staff member could answer all calls for all enquiries.
Setup and Monthly Fees for 1300 numbers IVR
| Item | Set-up | Monthly |
| Main Menu (1-5 call forward IVR numbers) | $100 | $15 |
| Each additional SubMenu (1-3 call forward IVR numbers) | $50 | |
| Professional Voice Recording | POA (Avge $120-$200) |
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