Voice Prompt Menu (IVR)

For Sales, press 1; For Support, press 2…

An Voice Prompt IVR (Interactive Voice Response) Menu can also be known as a Call Forwarding Menu system, Automated Reception, or Auto Attendant.

No matter how big or small your business is, our integrated 1300 number IVR system is designed to make you sound even more professional, and can help you to promote your products and services.

For example:

  • For sales, press 1
  • For after-sales service, press 2
  • For accounts, press 3
  • To speak to an operator, press 4 (e.g. Live Answering).

We can integrate an IVR menu with your 1300 number.

When a caller selects and presses a number from the Voice Prompt IVR menu, the call can be forwarded to the associated destination number such as

  • Different destination phone numbers within your business (if you have them):
    • Different departments
    • Different offices
    • Different mobiles
  • Live Answering Services
  • Voice2Email:
    • To listen to your recorded voice announcements
    • To leave a message

If your business has multiple numbers, an IVR menu is a fast and efficient way to automatically direct calls to the correct person or department. If you’re a small business with a single phone, all IVR options can be directed to your number–callers never need to know that your sales and support calls are being answered by the same person!

Setup and Monthly Fees for 1300 Numbers Voice Prompt Menu*

Item Set-up Monthly
IVR PRO (first 1-5 options) $99 $10
IVR PRO SUBMENU (additional 1-3 options) $30 $15
Professional Voice Recording $49 and up
To be quoted

 

We require one calendar month notice to cancel your service. Monthly fee is in addition to your regular 13/1300/1800 number costs. Prices shown do not include GST.

1300 Numbers Australia is a licensed seller of Alltel services. View the Critical Information Summary (CIS) for this product.