Do 1300 Numbers Work For International Business?

Can 1300 Numbers be called from overseas?

Whether you’re looking to build an international customer-base, or locate staff overseas, an inbound 1300 number can provide the power and flexibility you need to succeed in the international business arena. More than giving customers the ability to call Australian 1300 numbers from overseas, you can also answer calls from Australia while you’re out of the country.

The two most common international business scenarios customers face are:

  1. The need to answer phone calls originating overseas in Australia (e.g., customers based in China call staff based in Australia), or
  2. The need to answer phone calls originating in Australia in overseas locations (e.g., customers based in Australia call staff based in China).

How to call 1300 numbers from overseas?

As the caller’s overseas network connects the call, the customer is charged based on their network’s rates. All your customers need to do is simply dial the overseas code of their country + Australia’s country code (61) + your 1300 number.

Flexible Call Routing and Message Options

1300 numbers are ‘virtual’ numbers that can be programmed in our system to be answered on another phone number, including international phone numbers. Calls to a 1300 number can be answered on any Australian mobile phone, landline, or a phone answering service.

Answer Calls in International Office Locations

If your business has staff located overseas, we can setup your 13/1800/1300 or Local Connect number to be answered in hundreds of countries including Asia, Europe, and the U.S.A.

Our most popular international answer points are:

  1. China
  2. Hong Kong
  3. India
  4. Indonesia
  5. Japan
  6. New Zealand
  7. Philippines
  8. Singapore
  9. Thailand
  10. United Kingdom
  11. U.S.A.

We have answerpoints in hundreds of countries across the globe. If you require an answer point in a country not listed above, send us an enquiry or call us at 1300 50 10 50.

Have Calls Answered on a Live Phone Answering Service

Whether you’re based in Australia or overseas, you can route inbound phone calls to a team of professional phone answering operators who will answer your calls, then send a message to you via email and SMS text message.

Note: SMS cannot be sent to international mobile phone numbers.

Advertise an Australian phone number with Local Connect

A Local Connect® number is a great alternative to a 13/1800 or 1300 number. Local Connect numbers look like a standard phone number, but feature an area code e.g., (02) Sydney, (03) Melbourne, (07) Brisbane etc.

How Local Connect Numbers Work

You advertise your Local Connect number with the appropriate international code (i.e., 00); the code of the country where the call will be answered (e.g., +61 for Australia) plus the Local Connect number.

Calls can be answered on any local Australian phone you choose including landline, mobile, VoIP (Internet) phone, fax or live answering service. Local Connect numbers are compatible with 1800 and 1300 numbers, so you can also use those numbers as your answer point.

Customised International Business Solutions

Our Business Consultants can customise a telecommunications solution to meet your international business needs. Call 1300 50 10 50 or send us an email.

International Enquiries

Our Business Consultants are available between 8:30 a.m. and 6:00 p.m., Monday to Friday, Australian Eastern Standard time (GMT+10).

If you contact us outside of these hours, please leave your international phone number (including area and country code) and a member of our team will return your call during normal business hours.

Contact 1300 Numbers Australia

International Phone: +61 3 8513 1300
International Fax: +61 3 9923 6327

You can also send us an email.