The Difference between Australian 1300 numbers and 1800 numbers
The main difference is how the cost of calls to 1300 number and 1800 numbers is divided and paid.
The cost of calls to a 1300 number or 13 number is shared by both the caller and the 1300 number account holder (the recipient of the calls).
The cost of calls to 1800 numbers is paid by the account holder of that number.
1300 numbers are often known as Local Call numbers
The 1300 number caller: only pays a normal local call fee from any fixed line phone anywhere in Australia.
However, if the caller is using a mobile phone, they will pay a rate that is determined by their mobile service provider.
The 1300 number Account Holder (usually a Business Owner): this varies depending on the telco that carries the 1300 numbers.
If we carry your 1300 number, the first 20 minutes are FREE for calls originating from a local fixed line phone and terminating on your fixed landline.
After the FREE first 20 minutes, our low 1300 number call rates apply.1800 numbers are also known as Toll Free or Free Call numbers
The 1800 number caller: FREE from any fixed line phone anywhere in Australia.
However, if the caller is using a mobile phone, they will pay a rate that is determined by their mobile service provider.
The 1800 number Account Holder: the first free 20 minute component does not apply. Otherwise, our low 1800 number call rates apply.
More Information About 1300 Numbers
