What's The Difference Between Australian 1300 Numbers and 1800 Numbers

The main difference is how the cost of calls to 1300 Numbers and 1800 Numbers is divided and paid.

The cost of calls to a 1300 Number or 13 Number is shared by both the caller and the 1300 Number account holder (the recipient of the calls). Whereas the cost of calls to 1800 Numbers is paid by the account holder of that number alone.

1300 numbers are often known as Local Call numbers

The 1300 number caller: only pays a normal local call fee from any fixed line phone anywhere in Australia. However, if the caller is using a mobile phone, they will pay a rate that is determined by their mobile service provider.

The 1300 number Account Holder (usually a Business Owner): this varies depending on the telco that carries the 1300 numbers.

If we carry your 1300 number, when you answer calls to your 1300 number on your fixed landline and the call is from a local fixed landline, your receive FREE talk time on our most popular plans.After the FREE talk time minutes, our low call rates apply. Free minutes vary depending on plans, with our most popular 1300 number plan providing 30 free minutes.

1800 numbers are also known as Toll Free or Free Call numbers

The 1800 number caller: free from any fixed line phone anywhere in Australia. However, if the caller is using a mobile phone, they will pay a rate that is determined by their mobile service provider.

The 1800 number Account Holder: the free talk time component does not apply. Otherwise, our low 1800 number call rates apply.