Being an entrepreneur means putting on multiple hats all at once, and then some. But as the year comes to a close, it’s easy to neglect one, if not all of these roles due to the festive spirit of the holidays. To help you stay motivated and productive through this season, here are the 5 steps to increase your work efficiency.
Start each morning by making a list of goals that you want to achieve by end of day. Arrange them by importance so that you can maintain focus on crucial ones. Our body and brain typically function better at the start of the day, use this spurt of energy to tick off the top tasks off your list. The hardest part after making that list is actually sticking to it. If you have to, route calls to your 1300 number to other members of your staff so you can put all your energies on the task at hand.
Asking for help isn’t a sign of weakness—knowing when to call in reinforcements is a sign of a good leader. Though you might want to do everything yourself, the reality is taking on too much sacrifices the quality of your work.
If you’re a one man team, it might be a good idea to have a live answering service take calls for you whenever you’re unavailable, after hours, or when you simply want to focus on the main thrust of your business. The best part? Your customers feel important and you get the benefits of having a real receptionist for a fraction of the cost.
Another tip you should practice is creating a strategy with your staff daily. Take a couple of minutes of each day to run through each person’s tasks so that everyone is on the same page, working towards the same goals.
Poor communication is wasted money. Utilise IVR menus with your inbound number, so that every call easily gets through to the right person, eliminating the hassle of transferring calls multiple times and distracting the workflow simply because of wrong transfers.
A good sign of a productive workplace is one where employees regularly exchange ideas. However, with the rise of the remote workforce, keeping staff connected requires the help of technology. Good thing that your 1300 number is compatible with a hosted PBX system that allows you to make calls between employees located in different states as if they were in the same office, minus the long distance costs.
Take a break
Set boundaries between your work and your personal life. Even if you work in a home office, make sure you set time to relax and step away from the day’s responsibilities. Rest assured that your 24/7 live answering service is taking your calls as you would and sending you all messages through email, SMS, or your web portal. Remember, a well-rested mind is a productive one.