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About Us

We’re not your traditional telco. We're your inbound number experts. Alongside our sister company, 1800 Numbers Australia, we are backed by more than a decade in experience, servicing small to medium business like yours with solutions designed to work harder for you.

Powered by Alltel's business telecommunications technology, we are an industry recognised 1300 numbers provider and trusted by businesses across Australia.

Our philosophy is simple.

We keep costs low

No hidden fees and charges

Always low call rates

Never any contracts

Stacks of included features

Simple monthly plans

Quick setup time

Loads of available 1300 numbers

Our focus is on service and value - always.

Unlike the big telcos, we will always give you the time and attention you need so you will never feel like a number. Customer satisfaction is at the core of our values. Our inbound number services are designed to support small and big business alike.

Industry Membership and Compliance

1300 Numbers Australia is part of the Alltel family of brands. Alltel Australia is a registered member of the Telecommunications Ombudsman and is compliant under the Telecommunications Consumer Protections (TCP), a framework developed to ensure the protection of consumer rights and to promote good customer service and fair outcomes for consumers.

Industry Membership and Compliance
Member of CommCom Communications Compliance

Australian Communications and Media Authority (ACMA)

The ACMA is the statutory body charged with the responsibility for ensuring media and communications work for all Australians – this includes Telephony and Internet services. ACMA does this through various legislation, regulations, standards and codes of practice.

The ACMA website is a valuable resource that contains a wealth of information for consumers and businesses including information and facts sheets about 1300 numbers, 1800 numbers and 13 numbers.

Telecommunications Industry Ombudsman (TIO)

The TIO provides a quick, free dispute resolution service for customers who have complaints about their telephone or internet service provider. Established by the Australian Government in 1993, the TIO is independent of industry, the government and consumer organisations.

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