Fact vs. myth: are 1300 numbers free?

One of the most common questions we’re asked on a daily basis is, ‘Are 1300 numbers free?‘ It may sound simple, but there is so much more to it than a simple yes or no answer. So instead of one general answer, let’s take a look at the specifics of how much 1300 numbers cost.

Are 1300 numbers free to connect?

The short answer to this is no. However, 1300 number services are offered by telcos for a minimal cost. In fact, for as low as $14/month, you can get your service connected with a specialist carrier like 1300 Numbers Australia. You don’t have to break the bank to get a 1300 number service.

More than just a phone number, you’re getting a powerful business communication tool. 1300 numbers enable you to customise how you handle calls more efficiently, while getting vital data about your market. Find out where they are, how often they call, and when you need to be there to answer calls.

Your service also comes with a lot of free features. Included are basic routing schemes (Time and Day Based or Location Based Routing), a free web management tool, and free call detail reports every month.

Do I have to buy a 1300 number?

There are 1300 numbers free of charge offered directly by telcos. These are random 1300 numbers that you can use as a single point of contact for your business. Though the number is free, keep in mind that you will have to pay setup and monthly charges to activate your number and keep it active.

To gain an edge over your competition, it’s a good idea to get a 1300 number that’s highly memorable and easy to recall. These premium 1300 numbers cost anywhere from $49 to $99.

Another option is to get 1300 Smartnumbers or phone words. These are 1300 numbers trailed by numbers that spell out a word when dialed on keypad. The rights of use to these numbers are bought directly from ACMA with prices starting at $250.

Is a 1300 number free to call?

The cost of 1300 number calls depend on what type of phone the caller uses to contact you. Calls originating from any fixed line in Australia are charged as little as the cost of a standard local call. Higher rates apply for calls made from mobile phones. So when are 1300 numbers free to call?

Certain telcos include 1300 number call allowances to their mobile, VoIP, and fixed line plans. As long as the callers stay within their minutes, they can enjoy free calls to 1300 numbers.

Although calls to 1300 numbers are not free, sharing call costs with your callers helps you focus your efforts on customers that are willing to spend on your business. Add that to the fact that you’ll get more savings on your phone bills, and it’s a win-win!

1300 Numbers Australia is a specialist carrier of 1300 numbers and Smartnumbers. Our business consultants are always ready to answer all your questions about getting a 1300 number for your business. If you want to know more about how much 1300 numbers cost for you and your customers, give us a ring at 1300 50 10 50.