Service marketing is a challenge compared to advertising products. Businesses like yours not only have to win over customers, but also build long standing relationships. Your image and branding become two of the key factors that determine your sales. The best way to do this–keep your communication lines open. But how are you going to do that? With 1300 numbers for service based businesses of course!
Build a big image minus the big costs
Nothing says sole tradie than using a mobile phone number. Project a stable image by using a 1300 number for your business. Not only is it easier to recall, it also reassures customers that you’re big enough to provide fast and quality services to them.
Increase sales leads by 75%
Most start-ups start off as a one man team. That means when you’re on a house call or in a client meeting, chances are you’re missing calls and sending customers to your voicemail or worse—your competitor. Without a real person taking your calls, 75% of callers are more likely to hang up. The great thing about having a 1300 number is that you can configure it to fit your needs and availability. Direct calls to a second number or a live answering service so you never miss a sales lead ever again. Not only will you be able to take more calls, you also get to impress your clients.
Imagine how easy it is to have just one number for the entire life of your business. Stay on top of things even while on the road or after a move by changing the answer point for your 1300 number. Never worry about losing your current customers and starting from scratch again.
Make informed business decisions
Ever wondered how the big players in your industry made it big? The key to their success is information—knowing what works and directing their resources toward it. Contrary to what you might think, you don’t need data experts to gather and interpret this data for you. All you need is a 1300 number!
Our 1300 numbers come with a free online reporting tool that gives you access to valuable call information like caller origin, time & day of calls, and call duration. These info help you make better decisions like staffing, scripting, and expansion. Another use of 1300 numbers for service based businesses is for tracking each of your marketing campaigns and identifying which ones are making ROI.
At the end of the day, providing excellent customer service will keep your clients calling you over and over again. To consistently provide the best service, make sure that you have the best tools in your arsenal. For more information, call us at 1300 50 10 50 to talk one of our business consultants today.