1300 50 10 50
—

1Select your plan

BASIC

$

20

16

per month

billed at $192 per year

Perfect for startups and sole traders

Calls answered on your landline

Local & National calls

10.5c per min

Mobile calls

14.5c per min

Calls answered on your mobile

23.5c per min

Setup fee

$30 once-off
Basic perks:

  • 100 minutes included local calls per month

  • Low call rates

Critical information summary

PLUS

$

30

24

per month

billed at $288 per year

Ideal for SMEs and business with larger call volumes

Calls answered on your landline

Local & National calls

7.5c per min

Mobile calls

9.5c per min

Calls answered on your mobile

18.5c per min

Setup fee

$30 once-off
Plus perks:

  • 300 minutes included local calls per month

  • Cheaper call rates

Critical information summary

PRO

$

50

40

per month

billed at $480 per year

Analytix is a call tracking & management suite

Calls answered on your landline

Local & National calls

9.5c per min

Mobile calls

11.5c per min

Calls answered on your mobile

19.5c per min

Setup fee

$50 once-off
Pro perks:

  • Call tracking & analytics

  • Real time reporting

  • Advanced call routing

  • Call Whisper

  • Voicemail

  • SMS Campaigns

  • Call recording & transcription

  • Discover other features
Critical information summary

Each plan includes

No fixed-term or lock-in contracts

Low monthly service fee

Super-fast setup

Free routing options

No minimum monthly spend

No call connect charge

Competitive call rates

Free monthly inbound call report

FREE
$0Once-off-cost
Prices exclude GST
GOLD
$59Once-off-cost
Prices exclude GST
PLATINUM
$99Once-off-cost
Prices exclude GST
PRO
$0Once-off-cost
Prices exclude GST

To transfer or port your existing 1300 number to us, please submit the following.

If you have acquired a Smartnumber from the ACMA website, we can get your new number and running in no time. Please ensure you have received confirmation of ‘Rights of Use’ prior to proceeding.

PROCEED TO CUSTOMER DETAILS

Frequently asked questions

What is an inbound number?

An inbound number is a virtual business phone number that is used to receive incoming calls. Inbound numbers such as 1300,1800 or 13 numbers are used by businesses to help manage incoming call flows. Because inbound numbers are actually “virtual” numbers, there are no fixed lines to make outbound calls.

What is a 1300 number?

A 1300 number is an inbound number used as a business phone number. A 1300 number can be answered on a mobile or fixed landline, offering great flexibility over call management by allowing multiple call routing options.

How does a 1300 number differ from an 1800 number?

1300 numbers and 1800 numbers are both inbound numbers offering multiple routing options for a business. The main difference between a 1300 and 1800 number is how the calls are charged. Calls made to a 1300 number is charged to both the caller and the business. 1800 numbers on the other hand, is a toll-free inbound number. This means, 1800 numbers calls are only charged to the business.

How much does it cost to call 1300 numbers in Australia?

The cost of a 1300 number call varies depending on whether the call is made from a fixed landline or mobile. When dialing from a landline in Australia, 1300 number calls are charged as a standard local call. For this reason, 1300 numbers are also referred to as local call numbers. Calls made to a 1300 number from a mobile is charged accordingly at the mobile carrier rates.